{"id":10969,"date":"2017-11-13T16:13:00","date_gmt":"2017-11-13T16:13:00","guid":{"rendered":"https:\/\/preview.prophet.com\/?post_type=case-studies&#038;p=10969"},"modified":"2022-05-19T16:22:09","modified_gmt":"2022-05-19T16:22:09","slug":"ubs","status":"publish","type":"case-studies","link":"https:\/\/prophet.com\/case-studies\/ubs\/","title":{"rendered":"UBS"},"content":{"rendered":"\n<section class=\"section-content section-dark\" style=\"\">\n    <article class=\"container\">\n        \n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:30%\">\n<h2 class=\"h5 has-text-color wp-block-heading\" style=\"color:#22ffab\"><strong>CASE STUDY<\/strong><\/h2>\n\n\n\n<p><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h1 class=\"wp-block-heading\">UBS <\/h1>\n\n\n\n<p class=\"h3\">Repositioning the brand and engaging 60k employees <\/p>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n    <\/article>\n<\/section>\n\n\n\n<div class=\"wp-block-cover alignfull\"><span aria-hidden=\"true\" class=\"has-background-dim-0 wp-block-cover__gradient-background has-background-dim\"><\/span><img loading=\"lazy\" decoding=\"async\" width=\"2800\" height=\"1000\" class=\"wp-block-cover__image-background wp-image-7409\" alt=\"\" src=\"https:\/\/prophet.com\/wp-content\/uploads\/2017\/11\/ubs-hero-main.jpg\" style=\"object-position:49% 2%\" data-object-fit=\"cover\" data-object-position=\"49% 2%\" srcset=\"https:\/\/prophet.com\/wp-content\/uploads\/2017\/11\/ubs-hero-main.jpg 2800w, https:\/\/prophet.com\/wp-content\/uploads\/2017\/11\/ubs-hero-main-600x214.jpg 600w, https:\/\/prophet.com\/wp-content\/uploads\/2017\/11\/ubs-hero-main-768x274.jpg 768w, https:\/\/prophet.com\/wp-content\/uploads\/2017\/11\/ubs-hero-main-1536x549.jpg 1536w, https:\/\/prophet.com\/wp-content\/uploads\/2017\/11\/ubs-hero-main-2048x731.jpg 2048w, https:\/\/prophet.com\/wp-content\/uploads\/2017\/11\/ubs-hero-main-1920x686.jpg 1920w\" sizes=\"auto, (max-width: 2800px) 100vw, 2800px\" \/><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<div style=\"height:350px\" aria-hidden=\"true\" class=\"wp-block-spacer phone:hidden\"><\/div>\n\n\n\n<div style=\"height:350px\" aria-hidden=\"true\" class=\"wp-block-spacer phone:hidden\"><\/div>\n\n\n\n<p class=\"has-text-align-center has-large-font-size\"><\/p>\n<\/div><\/div>\n\n\n\n<section class=\"section-content section-white\" style=\"background-color: #ffffff;color: #0a0a0a;\">\n    <article class=\"container\">\n        \n\n<div class=\"wp-block-columns prophet-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:30%\">\n<h2 class=\"wp-block-heading\"><strong>Challenge<\/strong><\/h2>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p>Bigger and broader than previous brand campaigns, the one UBS launched was designed to communicate the company\u2019s transformation under CEO Sergio Ermotti. In the several years since he\u2019d assumed the role, Ermotti led UBS through <a href=\"https:\/\/prophet.com\/services\/capabilities\/brand-positioning\/\">brand repositioning<\/a> and aligned all business divisions around a single strategy. UBS was finally ready to share its transformation with the outside world and use the brand relaunch to drive further change.<\/p>\n\n\n\n<p>Before launching a more modern, human and unique brand and ad campaign, UBS had to first win over and prepare its most important advocates \u2013 the more than 60,000 employees who live and breathe the brand. UBS looked to Prophet for help developing and implementing an <a href=\"https:\/\/prophet.com\/services\/capabilities\/employee-engagement\/\">employee engagement<\/a> campaign that informed, inspired and engaged employees.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:30%\">\n<h2 class=\"wp-block-heading\"><strong>Solutions<\/strong><\/h2>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p>To engage employees, Prophet created a microsite on UBS\u2019s employee intranet and regularly published relevant content. The topics and formats of posts varied, including quirky educational videos on tone of voice, a brand guidelines game and a series of intimate video portraits of UBS leaders and clients discussing the new positioning and direction. Additionally, we struck a partnership with a young, up-and-coming graffiti artist to immerse employees in the brand\u2019s ethos through four large-scale artworks.<\/p>\n\n\n\n<p class=\"disc\">Using rigor and strategically-inspired creative thinking, we applied the same best practices of external marketing to deliver effective internal employee communications:<\/p>\n\n\n\n<ul class=\"disc wp-block-list\"><li>Equal effort applied to creating and promoting the site<\/li><li>All content must be easy and fun to assimilate<\/li><li>Select a few simple messages to communicate and repeat them<\/li><\/ul>\n<\/div>\n<\/div>\n\n\n    <\/article>\n<\/section>\n\n\n\n<section class=\"section-content section-white\" style=\"background-color: #ffffff;color: #0a0a0a;\">\n    <article class=\"container\">\n        \n\n<div class=\"wp-block-columns prophet-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n <div class=\"carousel-container\" data-slide-show=\"1\" data-navigation-type=\"arrows_only\" data-transition-type=\"default\">\n    <div class=\"carousel-inner-container\">\n        \n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1422\" height=\"800\" src=\"https:\/\/prophet.com\/wp-content\/uploads\/2017\/11\/ubs-hero3-1422x800.jpg\" alt=\"\" class=\"wp-image-7408\" srcset=\"https:\/\/prophet.com\/wp-content\/uploads\/2017\/11\/ubs-hero3-1422x800.jpg 1422w, https:\/\/prophet.com\/wp-content\/uploads\/2017\/11\/ubs-hero3-600x338.jpg 600w, https:\/\/prophet.com\/wp-content\/uploads\/2017\/11\/ubs-hero3-768x432.jpg 768w, https:\/\/prophet.com\/wp-content\/uploads\/2017\/11\/ubs-hero3-1536x864.jpg 1536w, https:\/\/prophet.com\/wp-content\/uploads\/2017\/11\/ubs-hero3.jpg 1920w\" sizes=\"auto, (max-width: 1422px) 100vw, 1422px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1422\" height=\"800\" src=\"https:\/\/prophet.com\/wp-content\/uploads\/2018\/03\/UBS_CCE_Case-Study_Heading_Image-1422x800.jpg\" alt=\"\" class=\"wp-image-1952\" srcset=\"https:\/\/prophet.com\/wp-content\/uploads\/2018\/03\/UBS_CCE_Case-Study_Heading_Image-1422x800.jpg 1422w, https:\/\/prophet.com\/wp-content\/uploads\/2018\/03\/UBS_CCE_Case-Study_Heading_Image-600x338.jpg 600w, https:\/\/prophet.com\/wp-content\/uploads\/2018\/03\/UBS_CCE_Case-Study_Heading_Image-768x432.jpg 768w, https:\/\/prophet.com\/wp-content\/uploads\/2018\/03\/UBS_CCE_Case-Study_Heading_Image-1536x864.jpg 1536w, https:\/\/prophet.com\/wp-content\/uploads\/2018\/03\/UBS_CCE_Case-Study_Heading_Image-2048x1152.jpg 2048w, https:\/\/prophet.com\/wp-content\/uploads\/2018\/03\/UBS_CCE_Case-Study_Heading_Image-1920x1080.jpg 1920w\" sizes=\"auto, (max-width: 1422px) 100vw, 1422px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large is-style-default\"><img loading=\"lazy\" decoding=\"async\" width=\"1422\" height=\"800\" src=\"https:\/\/prophet.com\/wp-content\/uploads\/2018\/03\/UBS_CCE_Case-Study_Image_3-1422x800.jpg\" alt=\"\" class=\"wp-image-1955\" srcset=\"https:\/\/prophet.com\/wp-content\/uploads\/2018\/03\/UBS_CCE_Case-Study_Image_3-1422x800.jpg 1422w, https:\/\/prophet.com\/wp-content\/uploads\/2018\/03\/UBS_CCE_Case-Study_Image_3-600x338.jpg 600w, https:\/\/prophet.com\/wp-content\/uploads\/2018\/03\/UBS_CCE_Case-Study_Image_3-768x432.jpg 768w, https:\/\/prophet.com\/wp-content\/uploads\/2018\/03\/UBS_CCE_Case-Study_Image_3-1536x864.jpg 1536w, https:\/\/prophet.com\/wp-content\/uploads\/2018\/03\/UBS_CCE_Case-Study_Image_3-2048x1152.jpg 2048w, https:\/\/prophet.com\/wp-content\/uploads\/2018\/03\/UBS_CCE_Case-Study_Image_3-1920x1080.jpg 1920w\" sizes=\"auto, (max-width: 1422px) 100vw, 1422px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1422\" height=\"800\" src=\"https:\/\/prophet.com\/wp-content\/uploads\/2018\/03\/UBS_CCE_Case-Study_Image_5-1422x800.jpg\" alt=\"\" class=\"wp-image-1957\" srcset=\"https:\/\/prophet.com\/wp-content\/uploads\/2018\/03\/UBS_CCE_Case-Study_Image_5-1422x800.jpg 1422w, https:\/\/prophet.com\/wp-content\/uploads\/2018\/03\/UBS_CCE_Case-Study_Image_5-600x338.jpg 600w, https:\/\/prophet.com\/wp-content\/uploads\/2018\/03\/UBS_CCE_Case-Study_Image_5-768x432.jpg 768w, https:\/\/prophet.com\/wp-content\/uploads\/2018\/03\/UBS_CCE_Case-Study_Image_5-1536x864.jpg 1536w, https:\/\/prophet.com\/wp-content\/uploads\/2018\/03\/UBS_CCE_Case-Study_Image_5-2048x1152.jpg 2048w, https:\/\/prophet.com\/wp-content\/uploads\/2018\/03\/UBS_CCE_Case-Study_Image_5-1920x1080.jpg 1920w\" sizes=\"auto, (max-width: 1422px) 100vw, 1422px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"661\" src=\"https:\/\/prophet.com\/wp-content\/uploads\/2022\/01\/ubs-2-1024x661.jpg\" alt=\"\" class=\"wp-image-1345\" srcset=\"https:\/\/prophet.com\/wp-content\/uploads\/2022\/01\/ubs-2-1024x661.jpg 1024w, https:\/\/prophet.com\/wp-content\/uploads\/2022\/01\/ubs-2-300x194.jpg 300w, https:\/\/prophet.com\/wp-content\/uploads\/2022\/01\/ubs-2-768x495.jpg 768w, https:\/\/prophet.com\/wp-content\/uploads\/2022\/01\/ubs-2.jpg 1240w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1422\" height=\"800\" src=\"https:\/\/prophet.com\/wp-content\/uploads\/2018\/03\/UBS_CCE_Case-Study_Image_4-1422x800.jpg\" alt=\"\" class=\"wp-image-1956\" srcset=\"https:\/\/prophet.com\/wp-content\/uploads\/2018\/03\/UBS_CCE_Case-Study_Image_4-1422x800.jpg 1422w, https:\/\/prophet.com\/wp-content\/uploads\/2018\/03\/UBS_CCE_Case-Study_Image_4-600x338.jpg 600w, https:\/\/prophet.com\/wp-content\/uploads\/2018\/03\/UBS_CCE_Case-Study_Image_4-768x432.jpg 768w, https:\/\/prophet.com\/wp-content\/uploads\/2018\/03\/UBS_CCE_Case-Study_Image_4-1536x864.jpg 1536w, https:\/\/prophet.com\/wp-content\/uploads\/2018\/03\/UBS_CCE_Case-Study_Image_4-2048x1152.jpg 2048w, https:\/\/prophet.com\/wp-content\/uploads\/2018\/03\/UBS_CCE_Case-Study_Image_4-1920x1080.jpg 1920w\" sizes=\"auto, (max-width: 1422px) 100vw, 1422px\" \/><\/figure>\n\n\n    <\/div>\n <\/div><!-- .carousel-container -->\n<\/div>\n<\/div>\n\n\n    <\/article>\n<\/section>\n\n\n\n<section class=\"section-content section-white\" style=\"background-color: #ffffff;color: #0a0a0a;\">\n    <article class=\"container\">\n        \n\n<div class=\"wp-block-columns prophet-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:30%\">\n<h2 class=\"wp-block-heading\"><strong>Results<\/strong><\/h2>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p>The employee engagement campaign has been and continues to be a resounding success, with UBS continuing to win preferred employer awards every year. We initially defined success as having 30,000 employees visit and engage with the microsite, but have far exceeded that expectation as the microsite has now reached more than 62,000 employees. Both employees and top management have expressed how impressed they\u2019ve been with the employee engagement program.<\/p>\n\n\n\n<p>When asked about the brand relaunch, Hubertus Kuelps (group head of communications and branding) told Forbes, \u201cThis particular campaign has definitely energized the employee base. It has brought them to a level of pride\u2026I haven\u2019t seen in my communications career.\u201d<\/p>\n\n\n\n<p><a href=\"https:\/\/prophet.com\/wp-content\/uploads\/2017\/11\/ubs-poster.pdf\">Download UBS&#8217; brand relaunch employee engagement content timeline.<\/a><\/p>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer phone:hidden\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:30%\">\n<figure class=\"wp-block-image size-full is-style-rounded\"><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"300\" src=\"https:\/\/prophet.com\/wp-content\/uploads\/2022\/04\/hubertus-kuelps-ubs-300x300-1.jpg\" alt=\"\" class=\"wp-image-18725\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column has-black-color has-text-color is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<div style=\"height:60px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"h2\">\u201cThis particular campaign has definitely energized the employee base. It has brought them to a level of pride\u2026I haven\u2019t seen in my communications career.\u201d<\/p>\n\n\n\n<p><strong>Hubertus Kuelps<\/strong><br>Group Head of Communications at UBS<\/p>\n<\/div>\n<\/div>\n\n\n    <\/article>\n<\/section>\n\n\n\n<section class=\"section-content section-white\" style=\"background-color: #ffffff;color: #0a0a0a;\">\n    <article class=\"container\">\n        \n\n<div class=\"wp-block-columns prophet-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading\"><strong>Related Case Studies<\/strong><\/h2>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow 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href=\"https:\/\/prophet.com\/case-studies\/cass\/\" class=\"tile-link hotSpot-container\" target=\"_self\" onclick=\"ga( 'send', 'event', 'Card Tile', 'Custom Block', 'Cass' );\">\n        <div class=\"tile-block\">\n            <div class=\"tile-content\">\n                <div class=\"top\">\n                                        <div class=\"bg-img\" style=\"background-image: url(https:\/\/prophet.com\/wp-content\/uploads\/2026\/04\/Cass-thumb-1422x800.png)\"><\/div>\n                <\/div>\n                <div class=\"bottom\">\n\n                    <caption class='taxonomy'><span class='content-type uppercase font-GraphikMedium'>Cass<\/span><\/caption><h3 class='entry-title'>\nBuilding an iconic leader in the Korean beer category\n<\/h3>\n                    <div class=\"arrow-icon\">\n                        \n\t<svg viewbox=\"0 0 64 64\" class=\"icon i-right-arrow\" aria-hidden=\"true\" role=\"img\">\n\n\t\t\n\t\t\t\t\t\t\t\t\t<polygon points=\"38.11 5.15 36.76 6.45 36.76 6.45 60.5 31.06 0 31.06 0 32.94 60.5 32.94 36.76 57.55 38.11 58.85 64 32 38.11 5.15\" \/>\n\t\t\t\t\t\n\t<\/svg>\n\n\t                    <\/div>\n\n                <\/div>\n            <\/div>\n        <\/div> \n    <\/a>\n<\/div><!-- .tile-item -->\n<div id=\"post-38388\" class=\"tile-item post-38388 case-studies type-case-studies status-publish has-post-thumbnail hentry case_study_topic-brand-activation case_study_topic-growth-strategy case_study_topic-experience-innovation case_study_industries-food-beverage case_study_company-prophet\" >\n    <a href=\"https:\/\/prophet.com\/case-studies\/hanmac\/\" class=\"tile-link hotSpot-container\" target=\"_self\" onclick=\"ga( 'send', 'event', 'Card Tile', 'Custom Block', 'Hanmac' );\">\n        <div class=\"tile-block\">\n            <div class=\"tile-content\">\n                <div class=\"top\">\n                                        <div class=\"bg-img\" style=\"background-image: url(https:\/\/prophet.com\/wp-content\/uploads\/2026\/04\/Hanmac-Carousel-2-thumb-1422x800.png)\"><\/div>\n                <\/div>\n                <div class=\"bottom\">\n\n                    <caption class='taxonomy'><span class='content-type uppercase font-GraphikMedium'>Hanmac<\/span><\/caption><h3 class='entry-title'>\nStrengthening the portfolio through brand creation and innovation\n<\/h3>\n                    <div class=\"arrow-icon\">\n                        \n\t<svg viewbox=\"0 0 64 64\" class=\"icon i-right-arrow\" aria-hidden=\"true\" role=\"img\">\n\n\t\t\n\t\t\t\t\t\t\t\t\t<polygon points=\"38.11 5.15 36.76 6.45 36.76 6.45 60.5 31.06 0 31.06 0 32.94 60.5 32.94 36.76 57.55 38.11 58.85 64 32 38.11 5.15\" \/>\n\t\t\t\t\t\n\t<\/svg>\n\n\t                    <\/div>\n\n                <\/div>\n            <\/div>\n        <\/div> \n    <\/a>\n<\/div><!-- .tile-item --><\/div><!-- .tiles -->\n<\/div>\n<\/div>\n\n\n    <\/article>\n<\/section>\n\n\n","protected":false},"featured_media":7402,"template":"","case_study_topic":[263,268],"case_study_industries":[302],"case_study_company":[276],"case_study_capability":[],"class_list":["post-10969","case-studies","type-case-studies","status-publish","has-post-thumbnail","hentry","case_study_topic-customer-experience","case_study_topic-organization-culture","case_study_industries-financial-services","case_study_company-prophet"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v23.3 (Yoast SEO v26.7) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Repositioning UBS\u2019s Brand Strategy to Engage 60K Employees | Prophet<\/title>\n<meta name=\"description\" content=\"Prophet helped UBS design and execute an employee engagement strategy to inform and inspire 60,000+ employees worldwide. Learn more about the brand relaunch.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/prophet.com\/case-studies\/ubs\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"UBS\" \/>\n<meta property=\"og:description\" content=\"Prophet helped UBS design and execute an employee engagement strategy to inform and inspire 60,000+ employees worldwide. 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